Obtaining Your M-Pesa Statement

To get your M-Pesa statement, follow these steps:

Via USSD *234#

1. Dial *234# on your Safaricom line.
2. Choose 'M-PESA Information', then 'M-PESA Statement' (usually option 1).
3. Select 'Request Statement' (typically option 1).
4. Choose 'Full Statement'.
5. Select the period (for detailed insights, a period of 6 months or more is recommended).
6. Enter your preferred email address (it is recommended to use the email linked to Spincrunch, e.g., digistatements@gmail.com).
7. You will receive a confirmation SMS with the entered email address. If sent to the email linked to Spincrunch, log in to the system to view the statement under the mobile money section.

Via USSD *334#

1. Dial *334# on your M-PESA line.
2. Navigate to 'My Account'.
3. Choose 'M-PESA Statement', then 'Request Statement'.
4. Select 'Full Statement'.
5. Complete the subsequent steps to finalize the statement request.

MySafaricom App

1. On the app’s homepage, select the M-Pesa option, then request the M-Pesa statement (a period of 6 months is recommended).
2. You will receive the statement via email.

Safaricom Self-Care Portal

1. Log into the self-care portal with your username and password.
2. Select the period for which you want the statement.
3. Wait for the statement to appear.